SMS Terms

Program description

Builders register on PoleBarnDirectory.com and provide their mobile phone number. When a homeowner in the builder’s service area submits a quote request through the site, we send the builder an SMS. The kinds of message are:

• A new-lead alert: the project outline (ZIP code, project type, size, budget, timeline) with a link to claim or view the lead
• A notice that a lead went unclaimed and is now open to all builders, with a link to the dashboard
• A notice that a lead was claimed by another builder
• A follow-up check-in asking whether the builder won a lead, which the builder can answer by replying 1, 2 or 3

Message frequency

Message frequency varies with lead volume in the builder’s service area. We expect typical builders to receive 2-15 messages per month; high-volume markets may exceed this.

Costs

We do not charge for SMS messages. Standard message and data rates from your mobile carrier may apply.

Opt-in

Builders explicitly opt in by ticking an unchecked consent box during the listing claim process at https://polebarndirectory.com/add-business or https://polebarndirectory.com/claim-listing. Consent is never a condition of being listed. Builders who skip the box get the same leads by email and in their dashboard. The exact consent language, quoted verbatim from the live form, is:

I agree to receive SMS notifications at the phone number above when homeowners submit lead inquiries through my listing on PoleBarnDirectory.com. I understand: - Message frequency depends on lead volume in my service area (typically 2-15 messages per month) - Message and data rates may apply - I can reply STOP at any time to opt out, or HELP for assistance - I can also opt out from my dashboard or by emailing support@polebarndirectory.com - This is transactional notification only — no marketing or promotional content

Opt-in records include timestamp, IP address, and the exact consent text shown to the user, retained for compliance audit.

Opt-out

Builders can withdraw consent at any time by:

• Replying STOP to any SMS message (immediate, automated)
• Replying HELP for support information
• Toggling SMS notifications off in the builder dashboard at /dashboard/settings
• Emailing support@polebarndirectory.com requesting opt-out

We honor STOP requests within 24 hours and confirm with a single opt-out confirmation message:

“You have been unsubscribed from Pole Barn Directory lead notifications. Reply START to resubscribe. For help, email support@polebarndirectory.com.”

Privacy

Phone numbers are stored in our secure database, will be used solely for sending lead notifications, and are never sold or shared with third parties beyond the lead delivery purpose. See our full Privacy Policy for details.

Contact

Questions about the SMS program? Email support@polebarndirectory.com.