Privacy Policy

SMS Notifications

We send transactional SMS messages to builders who have explicitly opted in. SMS data is handled as follows:

• We collect mobile phone numbers only from builders who opt in during listing claim
• Phone numbers are used solely for lead notifications — never for marketing
• We retain consent records (timestamp, IP, exact consent language shown) for audit
• Phone numbers are never sold, rented, or shared with third parties beyond what is necessary to send lead notifications via our SMS provider (Twilio Inc.)
• Builders can withdraw consent at any time from the builder dashboard or by emailing us. Reply STOP to any message to opt out
• We honor opt-out requests within 24 hours

For complete SMS program details, see our SMS Terms.

Advertising and Measurement

Where we run paid advertising to reach homeowners who are planning a pole barn, we measure whether it works. Here is what that involves, in plain English. Each item below says whether it is in use right now.

What we use

• Google Analytics 4 (in use). Counts visits, the pages viewed, and actions such as submitting a quote request, so we can see which pages and campaigns lead to a request.
• Google Ads conversion tag (in use). Tells Google Ads when a visit from one of our ads ends in a quote request, so we can judge and pay for the ads that produce them.
• Remarketing (possible in future). We may show follow-up ads on Google to people who have visited this site. We do not do this today, and we will say so here before we start.
• Meta (Facebook and Instagram) pixel (not yet in use). The same kind of measurement for ads on Meta platforms. It is not installed today; we will update this page before it is.

We also use Microsoft Clarity, which uses cookies to count visits and to show us how pages are used, including recordings of visits that show where visitors click and scroll; it masks text typed into forms by default. Microsoft may collect personal data from visitors to this site, including to provide Microsoft Advertising, as described in the Microsoft Privacy Statement. We do not use Clarity for advertising ourselves.

What these tools collect

The pages you view, the actions you take on them (for example, that a quote request was submitted), the ad you clicked to get here, an approximate location worked out from your IP address, and your device and browser type. They set or read cookies and similar identifiers (for example Google's _ga cookie, Microsoft Clarity's _clck cookie, and the gclid click identifier on ad links) to tell one browser from another.

The name, phone number and email address you type into a quote form go to us and to the one builder who claims your request, as described above the form. The builders we invite see only the project outline (the area, project type, size, budget and timeline, and whether you own the land and how you plan to pay) until one of them claims it. They are not included in the events sent to the advertising tools.

Your choices

• Global Privacy Control (GPC). We recognise the GPC signal as a valid request to opt out of the sale or sharing of your personal information. Across the whole site, when your browser sends it, no analytics or advertising tag loads and the banner is not shown. It overrides a cookie choice you made earlier.
• Restricted Data Processing. When the Google Ads tag is in use, it runs with Google's Restricted Data Processing setting, which limits how Google may use data from this site to serving and measuring our own ads.
• Cookie banner. Nothing that measures visits or shows ads (Google Analytics, Microsoft Clarity, Google AdSense, Grow, Clicky and Vercel Analytics) loads until you press Accept. You can press Reject, or change your mind later with Manage Cookies at the foot of every page. If you reject or withdraw, we remove the identifiers those tools set that we can reach, and the page reloads once to stop them. The choice is kept in a cookie of ours for a year, and the site works the same either way. See our Cookie Policy for the list.
• Do Not Sell or Share My Personal Information. The Reject button on the cookie banner, the Manage Cookies link at the foot of every page and the Global Privacy Control signal are how you opt out: they stop the analytics and advertising tools loading and remove the identifiers we set. You can also email support@polebarndirectory.com with the subject line "Do Not Sell or Share My Personal Information" to make a privacy request or to ask what we hold about you. When a request arrives we acknowledge it, apply the opt-out we control, pass the request to any provider that offers a route for it, such as Grow through Mediavine, and tell you what was done. Some providers only offer deletion at the level of a whole dataset; where that is so we will say so and point you to that provider's own opt-out. None of this limits any rights you have under applicable law. You do not need an account, and we will not treat you differently for asking.